How Camuzzi modernized gas distribution operations across Argentina with Proficy Software | Velotic
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How Camuzzi modernized gas distribution operations across Argentina with Proficy Software

See how Camuzzi used Proficy Operations Hub, Historian, and iFIX to centralize gas network data and improve visibility.

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Customer success story: Camuzzi Gas

Camuzzi serves more than 2 million customers across Argentina, managing over 46,000 kilometers of gas pipelines and covering more than 45% of the country. To centralize operational data, improve visibility, and support proactive decision-making, Camuzzi implemented Proficy Operations Hub, Proficy Historian, and iFIX.

Hear directly from Daniel Beresvil, Telemetry Coordinator at Camuzzi Gas, as he explains how centralized industrial data, remote monitoring, and real-time operational visibility transformed the way Camuzzi manages critical infrastructure across Argentina.
Watch the customer story video
Building a connected, data-driven utility for the future

Building a connected, data-driven utility for the future

As Argentina's largest natural gas distributor, Camuzzi manages one of the country's most critical infrastructure networks.

Serving more than 2 million customers across over 45% of Argentina's territory and operating more than 46,000 kilometers of gas pipelines, Camuzzi faces a unique challenge: ensuring safe, reliable, and efficient gas distribution across a vast geographic footprint.

To support its ongoing digital transformation strategy, Camuzzi partnered with Velotic to modernize how operational data is collected, centralized, analyzed, and shared across the organization.

By implementing Proficy iFIX, Proficy Historian, and Proficy Operations Hub, Camuzzi transformed fragmented data sources into a unified operational intelligence platform that empowers teams with real-time visibility and proactive decision-making.
The challenge: fragmented data across a massive service territory

The challenge: fragmented data across a massive service territory

As part of its technology modernization initiative, Camuzzi identified a significant operational challenge.

While certain business units had access to operational data, information was distributed across multiple locations, systems, and workstations. Teams lacked a centralized platform for monitoring assets, analyzing operational performance, and responding quickly to emerging issues.

Because Camuzzi operates across 15 business units spanning a large geographic region, the company needed a solution that could:

  • Centralize operational data
  • Scale across the organization
  • Eliminate data silos
  • Improve visibility into field operations
  • Enable remote access to critical information
  • Support future digital transformation initiatives

"We had information available in certain locations, but we didn't have centralized access to that information. We needed a solution that would allow us to scale and make operational data available throughout the organization."

Daniel Beresvil, Telemetry Coordinator, Camuzzi
The solution: a connected Proficy platform

The solution: a connected Proficy platform

To support its modernization efforts, Camuzzi implemented a combination of Proficy solutions that work together as a unified operational technology platform.

Proficy iFIX: Centralized Data Collection and Visualization

Camuzzi uses Proficy iFIX as its primary SCADA and operational data management platform.

The solution enables the organization to collect and manage telemetry data from field instrumentation, monitor critical assets, and create customized operational views tailored to specific facilities and business requirements.

Proficy Historian: Industrial Data Management and Analysis

Proficy Historian provides Camuzzi with a centralized repository for operational data.

By capturing and historizing real-time telemetry information, the company can analyze trends, investigate incidents, optimize performance, and support long-term operational planning.

Proficy Operations Hub: Web-Based Operational Intelligence

Operations Hub became the primary interface for end users across the organization.

By connecting iFIX and Historian, Camuzzi created a web-based operational intelligence platform that enables users to access real-time information from virtually any location and device with internet access.

The result is a connected workforce with secure access to the information needed to make informed operational decisions.
From reactive operations to proactive decision-making

From reactive operations to proactive decision-making

Before the implementation, operational teams often responded to issues after they occurred.

Today, Camuzzi operates with a fundamentally different approach.

The combination of centralized data, real-time visibility, and automated alerts enables personnel to identify potential issues before they become operational problems.

"The digital transformation we carried out completely changed how we work. Before, we reacted when a problem occurred. Today, we have centralized information, early alerts, and the ability to act proactively in critical situations."

Daniel Beresvil, Telemetry Coordinator, Camuzzi
Delivering operations visibility at scale

Delivering operational visibility at scale

The Proficy platform now supports operational users across the organization and provides visibility into thousands of data points throughout Camuzzi's infrastructure network.

Deployment Highlights

  • More than 2 million customers served
  • Coverage across 45% of Argentina
  • More than 46,000 kilometers of gas pipeline infrastructure
  • 15 business units connected
  • More than 300 active users
  • More than 400 telemetry measurement points
  • More than 5,000 operational variables and tags monitored

By creating a single source of truth for operational data, Camuzzi has standardized information across the organization and enabled teams to work from the same real-time data set.
Reducing costs through remote monitoring

Reducing costs through remote monitoring

One of the most immediate benefits of the deployment has been the reduction of field travel and operational inefficiencies.

With real-time operational visibility available remotely through Operations Hub, personnel can access critical information without traveling to remote locations.

The organization has also significantly improved the reliability of its visualization environment.

Results achieved:

  • Reduced travel requirements for field personnel
  • Increased operational visibility
  • Improved system reliability
  • Standardized operational data across the organization
  • Faster access to information
  • More efficient decision-making

Most notably, incidents related to data visualization and monitoring systems have been reduced to approximately 20% of previous levels following the transformation.

Want to hear how Camuzzi shifted from reactive operations to proactive decision-making across a network serving more than 2 million customers?

 
Watch the full customer interview
Supporting reliable energy delivery

Supporting reliable energy delivery

For Camuzzi, digital transformation is about more than operational efficiency.

The company provides an essential service that millions of people rely on every day.

By centralizing data and improving operational visibility, the organization has strengthened its ability to deliver reliable natural gas service while supporting long-term sustainability goals.

"These solutions have had a direct impact on service reliability. Today we have unified and standardized information. We can all work with the same data and make better decisions."

Daniel Beresvil, Telemetry Coordinator, Camuzzi

The ability to remotely monitor infrastructure, identify issues earlier, and coordinate actions across business units helps ensure continuity of service throughout the network.
Why Camuzzi chose Proficy

Why Camuzzi chose Proficy

According to Camuzzi, one of the biggest differentiators of the Proficy portfolio is the integration between solutions.

Rather than relying on multiple disconnected applications, the company benefits from a connected ecosystem that combines SCADA, industrial data management, and operational visualization into a unified platform.

"Unlike other solutions that require multiple independent tools, Proficy allows us to work with interconnected technologies that provide greater visibility, stability, and access to operational data."

Daniel Beresvil, Telemetry Coordinator, Camuzzi

This integrated architecture enables Camuzzi to continue expanding its digital transformation initiatives while maintaining control, scalability, and operational consistency.
Positioning Camuzzi at the forefront of utility innovation

Positioning Camuzzi at the forefront of utility innovation

Through its partnership with Velotic and implementation of Proficy software, Camuzzi has established a scalable foundation for future growth and innovation.

Today, users across the organization have access to real-time information that supports operational decision-making, improves collaboration, and strengthens service reliability.

The modernization initiative has helped position Camuzzi as a technology leader within Argentina's energy sector while creating a foundation for continued expansion of Industrial IoT, telemetry, remote monitoring, and operational intelligence capabilities.

"Velotic has allowed Camuzzi to position itself at the technological forefront of the energy sector by connecting users, providing real-time information, and supporting better operational decision-making."

Daniel Beresvil, Telemetry Coordinator, Camuzzi
About Camuzzi

About Camuzzi

Camuzzi is Argentina's largest natural gas distributor, serving more than 2 million customers across over 45% of the country. With more than 46,000 kilometers of gas distribution infrastructure, Camuzzi delivers essential energy services to residential, commercial, and industrial customers throughout Argentina.

Ready to See How Camuzzi Built a Modern Gas Utility Data Platform?

Watch the full interview to learn how Camuzzi uses Proficy Operations Hub, Proficy Historian, and Proficy iFIX HMI/SCADA to:

  • Centralize operational data
  • Enable remote monitoring
  • Improve supply reliability
  • Support proactive maintenance
  • Scale digital transformation across a large geographic network
Watch the customer story video

Ready to Modernize Utility Operations?

Learn how Proficy Operations Hub, Proficy Historian, and Proficy iFIX help utilities centralize operational data, improve remote monitoring, and accelerate digital transformation initiatives.
Contact us today
About the integrator

About the integrator
tecnet

With over 30 years in the industry, Tecnet is a leader in systems integration for the automation, control, and communications of business processes. We also utilize advanced management policies, maximizing the efficiency of our sales and back-office processes.

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