Connected Field Assets
Connect products, capture real-time performance data, and enable smarter service, optimization, and revenue opportunities.
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Overview
Securely connect and understand field assets
Connect products in the field, monitor asset health, and turn real-time performance data into actionable operational insights.
Deliver more proactive, efficient service
Identify issues earlier, reduce unplanned downtime, and minimize costly service dispatches with remote monitoring, remote access and control, predictive service, and software content management.
Scale smarter products and service models
Accelerate deployment with pre-built, enterprise-ready capabilities that simplify ongoing management, lower total cost of ownership, and support differentiated customer experiences and recurring revenue opportunities.
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Core capabilities
Remote monitoring and asset visibility
Securely connect products in the field to continuously monitor health, performance, utilization, and operating conditions in real time. Role-based dashboards, alerts, and historical trending provide complete visibility into connected assets, enabling organizations to identify issues before they impact customers.
Remote access and device control
Diagnose, troubleshoot, and resolve equipment issues remotely through secure access and bi-directional control. Remote service capabilities reduce costly technician dispatches, improve first-time fix rates, accelerate issue resolution, and maximize equipment uptime.
Software and firmware content management
Deploy, schedule, and manage software, firmware, and configuration updates across fleets of connected products. Automated, secure content distribution ensures products remain current, compliant, and secure while minimizing manual effort and service interruptions.
Predictive maintenance and service intelligence
Leverage real-time operational data and analytics to detect abnormal conditions, predict potential failures, and recommend proactive maintenance actions. By shifting from reactive to predictive service, manufacturers reduce downtime, lower maintenance costs, and improve customer satisfaction.
Industrial connectivity and enterprise integration
Connect products, devices, edge systems, and enterprise applications through standardized industrial connectivity and open integration frameworks. ThingWorx enables organizations to unify operational and business data, creating a trusted foundation for connected service and digital transformation.
Accelerated appilcation development and scalable deployment
Rapidly build, deploy, and scale connected product applications using pre-built capabilities, low-code development tools, and enterprise-ready architecture. Organizations can accelerate implementation, reduce total cost of ownership, and deliver new digital services and recurring revenue opportunities faster.
