DDG runs a 24/7 production. This means that operators are often on their own if something goes wrong. Before Proficy Scheduler, operators would simply cease working and do nothing, or they would stop production altogether. They were unable to assess the consequences of the situation and this in turn resulted in mistakes and production faults and desperate late-night calls to Gert Fogh.
”Such situations had enormous consequences, both financially and in relation to capacity. If we produced faulty products, or if we ended up with insufficient storage capacity it was extremely costly for us,” Gert Fogh explains.
Today operators have a visual overview of production lines via the Gantt chart in Proficy Scheduler, and they are able to see the precise consequences of any changes that they make in the plan. Operators have access to adjusting and moving operations in the plan, and this gives them more responsibility and influence as regards the planning of their workday. In turn, this results in much more motivated employees.
Gert Fogh continues:”We must dare to utilise our operators’ competences and allocate responsibility for scheduling to them. After all, they are the ones who know and understand the intricacies of the machines the best. Another benefit from allocating scheduling responsibilities to operators concerns our young employees. They enjoy being able to optimise production lines, and they are not shy about running simulations and testing ideas to get the best results. We find that this is a major ”sales point” in our recruiting of new employees.”