JP Air Tech Generates 30% Growth with Proficy Scheduler

JP Air Tech ApS produces air filters for the automotive and cabin industries, and for the pharmaceutical and food industries. The company has more than 30 years of experience in filtration, and has an export portfolio spanning more than 50 countries.

In 2021, JP Air Tech decided to switch to digital production scheduling, and they chose Proficy Scheduler as their new production scheduling system. They lacked an overview of production and needed to minimise the massive amount of time spent on updating manual scheduling systems. These challenges are something that Proficy Scheduler is particularly well-equipped to solve. It was an easy decision for the Danish production company to go with Proficy Scheduler.

"Before Proficy Scheduler, we could fall behind schedule simply because we forgot about orders or were simply unable to find them. We really lacked an overview in production, but also in our scheduling. We spent an inordinate amount of time on constantly updating, and still, we could simply misplace or forget about an order. This does not happen anymore. Actually, the problem vanished the minute we started using Proficy Scheduler. Today, we can’t do without Proficy Scheduler. It’s simply become an indispensable tool that has an integral role in the way that our systems have been set up now. Everything is managed via Proficy Scheduler. Orders are set up in NAV and then exported to Proficy Scheduler. All operators have access to Proficy Scheduler and they’re able to see their assigned jobs. They use Proficy Scheduler Shopfloor, for instance, to keep track of what their next job is.” – Dick Liisborg, Production Assistant at JP Air Tech.

Results from improved production scheduling:

• Increased production overview
• Smooth and steady production
• Improved order flow
• Less time spent updating orders
• Easier navigation of unplanned changes

One of the greatest benefits reported by Proficy Scheduler customers is that the digital scheduling tool helps clean up and steady the entire production flow. This is a benefit in relation to all functions in the company, ranging from purchasing, customer services, management, foremen to all employees in production. Proficy Scheduler provides a visual platform with a graphically presented overview of production, and this overview generates value for customers both short term and long term – also for JP Air Tech.

”Everything is so much more smooth and steady in production now. We have a much better order flow, which means that we no longer, ever, fall behind schedule because of internal mix-ups in our order management. If we ever do fall behind schedule, it’s due to circumstances outside our control, such as sickness or breakdown of machinery. But Proficy Scheduler helps us navigate through unplanned changes too, because it provides us with a full overview of the new situation and the consequences of rescheduling. We are much better equipped to find out, what’s going on in each operation. We simply have a full overview, and canalways see how much available capacity we have. Before Proficy Scheduler, we used Excel, which had to be updated constantly, and something was always going wrong. Before Excel, the production manager simply kept all the plans and scheduling inside his head – and that really didn’t work for us. Today, we have said goodbye to all of the panic, and our flow is greatly improved,” says Customer Service Manager at JP Air Tech, Hanne Frandsen, and adds: ”Since we got Proficy Scheduler, we have seen a growth of30-40%. This would NEVER have happened without Proficy Scheduler, and the way that it has given us control of production. Today, we have a full overview of orders and a much better flow. We have optimised the time spent on scheduling, and no longer spend all of the time updating everything. We simply don’t need to do this anymore, because Proficy Scheduler updates things automatically,” Dick Liisborg explains.

After the activation process, it is important that customers do not feel abandoned or experience that they are no longer in focus at Velotic. At Velotic, we focus on ensuring that our systems continue to generate value for customers both short, medium and long term. We cannot afford to rest on our laurels, once a customer has entrusted their entire production to Proficy Scheduler. We have therefore established Proficy Scheduler Customer Success and Proficy Scheduler Support that maintain contact with the customer after the installation and commissioning of Proficy Scheduler. 

“We always contact Proficy Scheduler Support via email. Often, a problem is due to a user error on our part, and then we need to find out how to correct it. We mostly speak with Benjamin, which means that he really knows our solution well. He never takes long to get back to us, and this works very well for us.,” says Dick Liisborg.

Many customers also wish to be kept updated on new features and functions in Proficy Scheduler. An increasing number of Proficy Scheduler users benefit from exchanging experiences with each other after their activation process. Many customers participate in our quarterly network meetings, at which Proficy Scheduler specialists present and explain specific features in the system in detail. The themes vary a lot, and could be anything from working with macros, materials in Proficy Scheduler, how to use Operator, integration with other IT systems or visual representation of data with Proficy Scheduler. At the network meetings, participants have the opportunity to ask questions concerning their own scheduling or they can exchange experiences with other Proficy Scheduler users.